We REQUIRE that all tenants submit repair requests in writing with the fastest and best method being through the tenant portal.
Once a repair request is submitted, all staff members received notification of this request via email. We have staff members in the office assigned to handle and be the point of contact for all maintenance issues.
Emergency Requests Only
For any after hours or immediate service requests – we have a 24 hour answering service that can be reached by calling our office phone line at 210.497.8686. This is meant for emergency calls only.
Any non-emergency repair requests should be sent through the tenant portal, or phoned into the office during normal business hours.